- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Always a pleasure getting work done from you!!
Thanks Joel automotive, always are professional, honest, and very efficient.
Great service. Joel is very helpful. His prices are reasonable and the work is well done.
Professional reliable and no price gouging! The office staff is pleasant and accommodating. Joel is a super great guy as well!
Did a great job on fixing my failed smog!!
Work was done as scheduled and the service was completed professionally.