- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Excellent work and TRUSTWORTHY. Replaced stolen cat converter and made a custom cage from 5/8 rebar so they can't steal it again. Better than commercial shield.
Great experience. I have been going to Joel's for years. I have never had to question any work he has done, he charges fair prices, and all the mechanics seem to be very professional. Highly recommended!
Joel and his team were great. They constantly kept me updated and on the repairs, offered competitive prices, and were nice, genuine people. Will definitely be coming back here again.
I finally did some homework before I took my toyota in for a service. Joels by far had the best service I have ever received. Very fairly priced and the job was actually done in a timely matter. Without a doubt I will use Joels from here on out for all of my service needs.
Been going here for years and always does an awesome job at a decent price!
#1 You can trust this repair shop... which are pretty hard to find these days.. Very transparent about the job they do and knowledgable about their work. Prices aren't the lowest and they aren't the fastest but its worth the honest work they do. Had my compressor replaced, the replaced product was a defect (manufacturer's fault), took full responsiblity and was replaced again free of charge. Would definitely recommend this place..