ASK THE MECHANIC

Import Cars & Trucks

I recently visited Joel's Auto Repair and I must say, over the years, the customer service has been consistently amazing. Joel and his staff are very polite and accommodating on top of honest about the repairs my car has needed every time I've brought in my car. As a single woman, I dread needing auto and home repairs with fears of being price gauged. Joel's prices are average, I've compared his quotes to other Auto Repair shops in my area, and he is very honest about which repairs are most warranted Vs which repairs will result in his financial benefit. I believe the new front desk clerks name was Cindy. She is very polite, and patient too. I watched her calmly respond to rude customers who couldn't wait for their repairs or who weren't satisfied with waiting all together. I spent a few hours there because I would rather come to Joel's than the Auto Repair shops closest to my home. I don't expect the staff to take me home and pick me back up when my car is being service as they do for the local clients. She repeatedly asked me if I wanted any water or snacks while I waited. She went over the invoice with me and my service was completed about 10 minutes earlier than the estimated time I was given. I have a BMW X1 and I needed a couple maintenance items completed; brakes, rotors and a new belt and didn't even pay $1,000 like I thought I would have to being the dealers quote was much more than what I was actually willing to pay.

Engine Maintenance

I've been a customer with Joel for almost 2 years and I feel confident to say that Joel is a mechanic that you can trust. Recently I went to check to see if my engine was ok and luckily it was. It was a simple drop off early in the morning and Joel had it ready by 3. He explained on things to watch out on since the car is a 2013 model. He also recommends on what to do next at a later time such as an oil change in April. So far, I've only needed to visit Joel 5 times (including this visit) from this span of time and not to mention, he is very affordable and won't do anything without your knowledge and consent. Thank you Joel :)

Always professional and exceptional service.

Service was done in a decent time

Is good

We've been bringing our cars here for 10 years! Wonderful, professional service!